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pad_and_penSuggestions & Complaints

If you have any suggestions or are unhappy about any aspect of our service, please ask to see the Practice Manager to discuss this or ask to see our Complaints Procedure leaflet - we also have an online form on our Contact Details page.

We hope that, if you have a problem, you will use our practice complaints procedure. We believe that this will give us the best chance of putting right whatever has gone wrong and an opportunity to improve our practice. Details of Primary Medical Services in the area may be obtained from:

NHS England

PO Box 16738


B97 9PT

Tel: 0300 311 2233 (Monday to Friday 08:00am - 6:00pm, excluding English Bank Holidays)

Send us your comments or suggestions. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website