To request an urgent appointment for today or tomorrow (Monday to Friday):

• phone us on 0161 980 2656,  Monday to Friday from 8.30am to 6.30pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8.30am to 6pm, same day appointments are usually available

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• phone us on 0161 980 2656, Monday to Friday from 8.30am to 18.30pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm, same day appointments are usually available.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• phone us on 0161 980 2656, Monday to Friday from 8.30am to 6.30pm
• reply CANCEL to your appointment reminder text message

If you are too ill to come into the surgery or you are housebound and need to see a doctor, you can request a home visit by calling the surgery on 0161 980 2656.

A doctor may telephone you first to find out exactly what you are experiencing.

After the call, the doctor should tell you what will happen next. It may be that some advice over the telephone is the most appropriate course of action. Sometimes, if your condition warrants it, the doctor may even advise you to go to hospital. We can arrange all of this for you if necessary.

We completely understand it is not possible to predict when you are going to be ill. However, if possible, if you think you need a home visit, please try and ring the surgery as soon as possible.

Please click here to find details on your nearest pharmacy.

We have a texting service which allows us to send information to you. 

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

South Trafford Primary Care Network (Incorporating) Shay Lane Medical Centre – Dr Patel The Family Surgery The Village Surgery Timperley Health Centre - Dr Westwood Riddings Family Health Surgery Barrington Medical Centre

Enhanced Access Hub 7 Day Access Monday – Friday       18:30pm – 8:00pm Saturday                    9:00am   – 5:00pm Your appointment will be made by your own practice and then you will be seen by a Doctor at: Shay Lane Medical Centre Hale Barns Cheshire Wa15 8nz

When you arrive for your appointment you will be greeted by a receptionist and checked in for your appointment. The doctor that you are seeing will have full access to your medical records and will order tests or arrange referral to a specialist if required. 

If you have arranged an appointment and then no longer require it please cancel the appointment via your own GP Practice so it can then be offered to another patient.